How to Contact TV Licence Customer Service [FREE]
If you have an issue with your TV licence, you will have to reach out to TV licence customer service. Let DoNotPay guide you through the process!
donotpay.comHere are the latest reliable contact options for TV Licensing in the UK:
- Main phone line for general TV Licensing enquiries: 0300 790 6165. This is the primary number listed by TV Licensing for general information and to discuss licensing needs.[3]
- Payment-specific lines (varies by payment method):
- For payment card customers (cash plan), use 0300 555 0286.
- For Direct Debit or all-in-one-pay customers, use 0300 790 0368. These numbers are provided by TV Licensing in their FAQs for payment-related questions.[2]
- General “Contact us” page: TV Licensing maintains a dedicated contact page with further methods (including an online form and postal address) at tvlicensing.co.uk/cs/contact-us/index.app.[9]
Notes:
- If you’re calling from outside the UK or have special accessibility needs, TV Licensing also provides language options and alternative contact details on their site.[2]
- For non-urgent questions or updates (e.g., changing address, license status), their main line or the online contact form are typically the quickest routes; postal mail is slower but useful for formal correspondence.[3][9]
Example use case:
- If you’re updating your address and prefer speaking to a person, call the main line 0300 790 6165 during open hours (08:30–18:30 on weekdays; check their site for any updates).[3]
If you’d like, I can tailor a quick step-by-step for your specific situation (e.g., moving address, buying a new license, or checking renewal status) and provide the exact lines to use.
Citations:
- TV Licensing contact numbers and opening hours information[2]
- Main enquiry number and English-language support details[3]
- TV Licensing contact options page[9]