JB Hi-Fi Group Proceeding (Class Action)
Jeremey Clarke v JB Hi-Fi Group Pty Ltd (S ECI 2023 05830)
www.supremecourt.vic.gov.auJB Hi‑Fi is currently facing a consumer class action in Australia over the sale of extended warranties, with allegations they were “worthless/junk” because customers already had equivalent rights under the Australian Consumer Law.[1][3]
What the lawsuit alleges
- A class action filed by Maurice Blackburn alleges JB Hi‑Fi’s extended warranty “Extended Care Plans/Extra Care Plans” offered little or no extra value beyond Australian Consumer Law rights (repair, replacement, or refund).[3][1]
- The claim also alleges misleading or deceptive/unconscionable conduct, including how the warranties were promoted and that customers weren’t properly informed about their existing rights.[1][3]
- Reported coverage says the action seeks refunds for people who bought these warranties over a long period (from at least 2011, as described in coverage).[3][1]
Latest updates you may be seeing
- There have been public updates noting court/consumer communications and participation steps (for example, people receiving notices about the class action).[7][10]
Where to check the most up-to-date status
- The Victorian Supreme Court page for the JB Hi‑Fi group proceeding is the best place to confirm the current procedural stage and any timeframes.[5]
If you tell me whether you’re in Australia and (roughly) when you bought an extended warranty, I can help interpret what the notice is asking you to do and what “opt in/opt out” usually means in this kind of case.