Here are the latest credible updates I can share about Free Mobile based on recent reporting:
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France’s data regulator CNIL fined Free Mobile and its parent company a combined €42 million for a 2024 data breach that affected millions of subscribers. The penalties reflect GDPR violations and insufficient protection of personal data, including sensitive banking details, despite improvements after the incident.[3][4][10]
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The incident trace shows a cyberattack in October 2024 that exposed data for roughly 24 million subscribers; authorities demanded security upgrades and data remediation within strict deadlines.[4][10][3]
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Free Mobile has had ongoing governance and compliance actions linked to the breach, including ensuring data minimization and better breach response processes, following the regulator’s investigation.[3][4]
If you’d like, I can pull more details on the CNIL findings, the exact fines split between Free Mobile and the parent company, and any updates to their security practices or user impact. Would you like a deeper dive into the regulatory decisions or the implications for customers (e.g., monitoring for fraud, credit protection)?
Sources
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www.trustpilot.comBackground information In October 2024, an attacker managed to infiltrate the companies' information system and access personal data relating to 24 million subscriber contracts, including IBANs for individuals who were customers of both FREE MOBILE and FREE.
www.cnil.frFree Mobile revient sur le devant de la scène en dévoilant une nouvelle offre mobile avant les French Days. Jusqu'au mardi 3 mai 2022, l'opérateur permet à ses nouveaux clients de souscrire à un forfait 90 Go pour pour... … *pigeons*” et les ont “ *pressé comme des citrons*“. La formule restera. Il dévoile alors deux nouvelles offres qui le posent en véritable Robin des Bois des temps modernes. La première propose pour 15,99 euros par mois (ou 19,99 euros pour les non abonnés Freebox) une...
www.phonandroid.comSensitive banking details were among the data accessed in the cyber attack.
dig.watchAccording to CNIL, the agency has received more than 2,500 complaints from individuals affected by the 2024 data breach and fined both companies after an investigation.
cybernews.comProfitez d'un forfait mobile sans engagement à prix réduit et de la qualité du réseau mobile Free 4G/5G. Téléphones en plusieurs fois sans frais.
mobile.free.frThe French data protection authority (CNIL) has imposed cumulative fines of €42 million on Free Mobile and its parent company, Free, for inadequate protection of customer data against cyber threats.
www.bleepingcomputer.comLes dernières actualités sur Free Mobile.
www.lefigaro.fr